Privacy Policy
1. Introduction
Welcome to PetMMoon (“we”, “our”, or “us”). We operate www.petmmoon.com (the “Site”), specializing in premium pet toys and supplies. We are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Site.
2. Information We Collect
We may collect:
- Personal Information: Name, email (piemoontimes@outlook.com), shipping/billing address, phone number, and payment details when you make a purchase.
- Technical Data: IP address, browser type, device information, and cookies.
- Usage Data: Pages visited, products viewed, and interaction patterns.
- Communication Data: Messages sent via contact forms or customer support.
3. How We Use Your Information
- Process orders and deliver products
- Provide customer support
- Improve website functionality and user experience
- Send transactional emails (order confirmations, shipping updates)
- Send marketing communications (with your consent)
- Prevent fraud and ensure compliance with legal obligations
4. Sharing Your Information
We may share data with:
- Payment Processors: To complete transactions (e.g., PayPal, Stripe).
- Shipping Partners: To fulfill orders (e.g., DHL, FedEx).
- Service Providers: Website hosting, analytics tools (e.g., Google Analytics), and marketing platforms.
- Legal Authorities: When required by law or to protect our rights.
5. Your Rights
Depending on your location, you may:
- Access, correct, or delete personal data
- Opt-out of marketing communications (via “unsubscribe” links)
- Object to processing of your data
- Request data portability
- Withdraw consent (where applicable)
To exercise these rights, contact us at piemoontimes@outlook.com.
6. Data Security
We use SSL encryption for data transmission and restrict access to authorized personnel. However, no online method is 100% secure; we cannot guarantee absolute security.
7. Cookies
We use cookies to:
- Remember cart items
- Analyze website traffic
- Personalize content
You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
8. International Transfers
Data may be transferred to and processed in countries outside your residence. We ensure adequate safeguards for such transfers.
9. Children’s Privacy
Our Site is not intended for users under 13. We do not knowingly collect data from children.
10. Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
For privacy-related inquiries, contact:
Email: piemoontimes@outlook.com